FREQUENTLY ASKED QUESTIONS

Can I buy Saree with unstitched blouse?

Now a days, Sarees usually comes with attached blouse. In case there is no blouse attache, you can go for unstitched blouse by not selecting any options under Made To Measure Blouse. You can however select other Custom Tailoring Options if you wish to.

What is Salwar ?

Salwar: are loose pajama like trousers. The legs are wide at the top, and narrow at the ankle. Salwar are gathered at the waist and held up by a drawstring or an elastic band. The pants can be wide and baggy or narrower, and even made of fabric cut on the bias. In the latter case they are known as Churidar. There are several types of Salwars including the Patiala Salwar, Pencils, Afghan Salwars, and Pakistani Salwars. Patiala Salwar Kameez is a type of Salwar with less gathers and in a bit of masked fashion in the rear. The baggy, pleated look of the salwar hides the extra muscles and makes a Lady look slim and svelte. Afgani style suit has a pair of wide-legged pants, ruched at the knee so they flare out. These certain style, cleverly camouflage any fat thighs and this Salwar reach just up to thigh line and compliment the entire look. A Pencil Suit is a Salwar that compliments an uncomplimentary non-curvaceous figure. The Salwar falls straight as in a formal trouser and gives an illusion of thin legs. This Salwar Kameez otherwise resembles a regular trousers that are often paired up with shirts. A Pakistani Salwar is normally loose pajama like trousers. The upper portion of the Pakistani Salwar is wide spread. And the bottom portion of the Pakistani Salwar is narrow. Salwar has wide spread waist band or known as belt with gathered pleats. Gather pleats give more space and extra comfort and good for winter season. Salwar of Pakistani Salwar Kameez is normally loose at hip area like a baggy pant.

Do the shipping charges vary from country to country?

Yes, for some products, they vary from country to country, Please use our shipping price checking tool in the every product detail page to determine the exact shipping cost.

Is the shipping charge calculated on weight of the package?

The shipping charges are calculated on the number of products in your order. You can view the shipping cost in the link below.

Can I track the package once you ship it from India?

Yes, you would receive an email with the Airway Bill number of the courier once it is shipped. You would be able to track it with the respective courier.

What are your shipping charges for deliveries inside India?

Delivery inside India is free of cost in most cases, however if there is a change it can be verified at the shipping policy link below.

Can you deliver to any country in the world?

Yes, we deliver to almost all countries in the world. Please refer the link below for the costs.

What is the procedure to return a product, If I dont like it?

Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same.

Can I return a salwar kameez or a lehenga thats stitched to my measurements?

Sorry, custom stitched products cannot be returned or exchanged.

I bought a saree with blouse stitched, Can I return it or exchange it?

Returns would not be accepted for custom made / stitched clothing, including for sarees where the blouse is stitched, readymade stitched sarees or sarees stitched with custom blouse. However we would accept returns if there are any faults from our end.

Can Kids wear be returned?

Kid's wear cab be returned however same return policy would be applicable as mentioned in bottom of the page for return policy link. For your convenience, the kids wear sizes are specified with the age and the bust size. Please be double sure before you order.

Will I get a full refund if I return the product?

In case of order cancellation within 24 hours, there will be full refund. However in case of refund due to return of goods, full product value would be refunded. Shipping cost paid (if any) would not be refunded. Please read "return and refund policy" mentioned in link at the bottom of the page.

Can I pay using my Debit card?

Yes, We accept all major debit cards.

How do I know that you have received my payments?

You would receive an email confirmation that we have received your payments along with an order number.

My card is declined, What should I do?

Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.

Can I pay using 2 different cards for one order?

Its not possible to pay using 2 cards for one order.

Can I pay using bank transfer? Where do I get details of your bank account?

Yes, you can pay through bank transfer. You can view the details at the time of checkout (payment section) or you would receive an email as soon as you choose pay by bank transfer as your option of payment.

I do not have a paypal account, Can I still transfer money to your account?

No, One needs to have a paypal account to do paypal transfer.

I am buying from outside India, Not able to pay through payment gateway for Credit/Debit Card?

Due to various RBI policies and control of banks, payment from credit/debit card from outside India is restricted and allowed only on case to case basis. Please use paypal payment options for using credit/debit card outside India.

Will I get a full refund if I return the product?

In case of order cancellation within 24 hours, there will be full refund. However in case of refund due to return of goods, full product value would be refunded however Shipping paid (if any) would not be refunded. Please read "return and refund policy" mentioned in link at the bottom of the page.

What is the procedure to return a product, If I dont like it?

Return of the product is allowed. Please read "return and refund policy" mentioned in link at the bottom of the page for detail.

What is billing address?

The address where you receive your card statements is called billing address.

What is shipping address?

The address where you would like to deliver the goods is called the shipping address. Yes, you can give a different shipping address.